Your first visit
From the first call to your plan
Your first visit is about an hour. Here is how it goes.
Step 1: Before you come
We call to confirm the time and answer questions. We don't ask for your health history by form; you tell your therapist in person.
Step 2: When you arrive
Check in at the front desk. Bring your plan card and a list of your medicines. A family member is welcome.
Step 3: Your conversation
Your therapist asks about your day and what you want to do again, and listens first.
Step 4: Your examination
They check how you stand, walk, reach and grip, with a hand nearby, and explain what they find.
Step 5: Your plan
You agree on where to start, what to practice at home and when to come back.
What to wear and bring
Come as you are, with a few things
Wear clothes and shoes you can move in. If you use a cane, walker or brace, bring it. We have chairs, mats and a parallel bar, and your therapist will tell you if you need anything else.
Your plan card and photo ID
A list of your medicines
Any cane, walker or brace you use
A family member or care partner, if you like
What is not decided on day one
How long care will take
That depends on what your therapist finds and how you respond. We say so, and we talk about it as you go.
Anything you are not ready for
You can say stop or not yet at any time. Your therapist changes the plan.
Your goals
They can change. Tell your therapist when they do.
Book your first visit
Choose a time at the office nearest you. Prefer to talk first? Call us.
- Chest pain, trouble breathing, a sudden severe headache or pain, new weakness or numbness, loss of bladder or bowel control, or a fall with a head injury needs emergency care now. Call 911.