Questions people ask us

In Rhode Island you can start without a referral. Your plan may still ask for one, and we check when you call.

We bill many kinds of plans, including most PPO plans, Medicare Part B, Medicaid, workers' compensation and auto injury coverage. Your plan decides what it pays. We check your benefits before your first visit.

We give you a written estimate before your first visit. If your final bill is $400 or more above the estimate, you have the right to dispute it.

A visit is about an hour. A physical therapist examines you and writes your plan, and an assistant may help you practice under their direction.

That depends on what your therapist finds, what you want to do and how your body responds. Your therapist talks it through with you as you go.

Clothes and shoes you can move in, your plan card, a list of your medicines, and any cane, walker or brace you use. A family member is welcome.

We work within what you can tolerate. Tell your therapist when something is too much, and they change the plan.

Some follow-up visits can be by video for people who live in Rhode Island, where we are licensed. Your first visit is in person.

Yes. If you were hurt in a crash or at work, get emergency care first. Tell us who your adjuster is. Your state decides who may direct your care.

A license lets a clinician practice in Rhode Island. NCS and GCS are board certifications awarded by the American Board of Physical Therapy Specialties. Our team page spells out each title.